Customers with mission-critical network requirements cannot afford downtime. SonicWall 24×7 support is an around-the-clock support service.
- Includes 24×7 access to chat, email, web, and teleophone support for technical assistance
- Software and firmware updates for all upgrades needed
- Gives access to hardware replacement for replacement of defective hardware
- Allows access to SonicWall’s electronic support tools
|Product Name||SonicWall 24×7 Support for TZ350 Series 3-Year|
|Manufacturer Part Number||02-SSC-1769|
|Name||Support – Extended Service|
|Description||24×7 Next Business Day|
|Response Time||Next Business Day – Advance Hardware Replacement|
|Service Availability Days||7|
|Service Availability Hours||24|
|Product Supported||SonicWALL TZ350, TZ350 Wireless-AC|
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