01-SSC-0477 – 24X7 SUPPORT FOR TZ500 SERIES 2YR-SONICWALL DYNAMIC SUPPORT 24X7:
Customers with mission-critical network requirements cannot afford downtime. Available in one-, two- & three-year agreements, SonicWall Dynamic Support 24×7 is an around-the-clock support service
Telephone/Email/Web-based Support for 24×7 technical assistance
Software/Firmware Updates for all software & firmware updates & upgrades
Hardware Replacement Advance Exchange for replacement of defective hardware
Support Tools for access to SonicWall’s electronic support tools