Telephony is, simply put, the technology that allows individuals to communicate with each other over a distance, and IP telephony is that aspect of communication that is carried out over the internet. IP telephony is becoming an increasingly popular form of communication, often replacing traditional telephone systems.
IP telephony uses “internet protocols” to communicate by digital means over the internet. By using this technology rather than traditional phone systems, the business owner can take advantage of an internet connection and the accompanying hardware and applications to communicate more effectively. The technology is increasingly used in business settings to assist in the improvement of organizational productivity, and lowering the operational cost.
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IP Telephony Allows Convergence
IP telephony allows for a dramatic advance in communications systems. It allows for the convergence of various systems into one. By taking advantage of IP telephony, the user can combine voice, data, video, and multimedia technologies into one unified system that is digitally based. Convergence creates the potential for huge cost savings and increased productivity.